CherylSteventon
Cheryl Steventon Glass
Shop policies
Last updated on
May 10, 2022
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If you have something specific in mind or that you can't see here I am happy to make something just for you. Just send me a message and I can sketch something for you with a quote and no obligation.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Payment
I will aim to ship all purchases within 2 working days of your payment clearing. Cancellations can be made up to postage but after an item is on the way to you please see my refund policy.
Prices and postage quoted are for UK customers, local taxes and fees may apply in some countries. If this is the case with your order I shall email you with an amended price before sending your order.
Prices and postage quoted are for UK customers, local taxes and fees may apply in some countries. If this is the case with your order I shall email you with an amended price before sending your order.
Shipping
I aim to dispatch all in stock items within 2 working days of your payment clearing although it may be sooner. I will notify you if it is likely to take any longer than this. Custom orders have a 4 week lead time unless agreed otherwise. Let me know if you need something for a particular date and I will see what I can do!
All items will be sent 2nd class recorded delivery.
All items will be sent 2nd class recorded delivery.
Additional policies and FAQs
I welcome custom orders and commissions, please message me to discuss your requirements.